Customer has forgotten their password. What do I do?

1 March 2022

Customer has forgotten their password. What do I do?

The default details for all types of accounts for which we set up login details are as follows:

Username: FirstnameLastname
e.g. JohnSmith

Password: LastThreeLettersOfDomain973!%
e.g. if the website is webaheadinternetltd.co.uk the password would be ltd973!%

This includes:
– Blogs
– Interactive Galleries
– CMS Login Details
– Tawk.to Live Chat

Please do not contact a member of design asking to change/update passwords unless you have tried logging in by using the above details.

You should also see these details on the database for any product added since 7-Mar-2022. If you have checked the above and cannot login, contact lee@webaheadinternetltd.co.uk to re-send the details.


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